Transaction Instructions

• Order Online
  Pleaseregister your account first, and then follow the shopping process to complete your online order after successful registration.

• To make a purchase at the showroom, please call in advance to inquire, and Appointment
  To the showroom purchase
  Please call us first and make an appointment to confirm that we have the item you want to buy before you go to the showroom.
  Taichung   +886-4-2255-1118
  Taipei         +886-2-2181-1663

1. Login或Register

2. Select product and add to cart

3. Enter basic information such as the purchaser and shipping address 

4. Choose the delivery method, invoice receipt method, and payment method, and complete the payment
   

5. Please call to provide payment information or fill out the online remittance notification form. 
   

6. Send your goods via logistics or make an appointment online first to pick them up at the showroom
   *Please note: TRUNEY does not provide cash on delivery service*.

We accept: TRUNEY e-wallet, virtual account payment from Taiwan Bank, credit card, and UnionPay card.

• TRUNEY電子錢包
  目前僅支持現場現金儲值

• 銀行匯款轉帳
  訂單總金額15萬元以內，必須於1日內完成付款
  訂單總金額15萬元以上，必須於1小時完成付款或支付訂單總金額5%之訂金，支付訂金後可於3天內支付剩餘款項
  因國際行情波動等因素，如逾期或未付款您將需要支付訂單總金額之5%價格波動處理費

  元大銀行匯款帳號:
  戶名：帕波帝國際股份有限公司
  銀行名稱：元大商業銀行 台中分行
  銀行代號：806  分行代碼：8060013
  銀行帳號 ：20012006678586

Due to the continuous fluctuation of the international precious metal market, the order price is subject to the E-MAIL order you received. Once the E-MAIL order information is received, the final price of the transaction will be locked and will not change. Please complete the payment within 1 hour. , if you have time problems and cannot pay at the specified time, please let us know in advance.

Due to continuous fluctuations in the international precious metals market, failure to make payment on time will be considered a breach of contract. If the order is canceled (contract terminated) resulting in damages, TRUNEY reserves the right to demand compensation for the loss amount and legal liabilities. Please take care of your credit status and do not abandon orders for the sake of short-term convenience.

If you have not yet placed your order, the price will continue to update until you complete your order.

因應近期詐騙不斷，所有訂單若選擇到現場取貨，則需要本人親自前來取貨，並備妥身分證供查驗，若本人無法親自前來取貨，則需要請代領人填妥代領委託書前來取貨。若訂單金額滿50萬元新台幣，則最快取貨日期為T+1，並且需要由本人備妥資料後親自取貨。